Last updated: April 15, 2026
This Privacy Policy explains how AdaptaIQ Inc. ("AdaptaIQ", "we", "us", "our") collects, uses, shares, and safeguards personal information in connection with our public website, marketing pages, events, contact forms, and recruiting channels (the "Site"). This policy does not cover data that we process on behalf of our enterprise customers. Customer data is governed by applicable service agreements and a separate data processing addendum.
AdaptaIQ Inc. is the controller of personal information collected through the Site for the purposes described here. If you are an enterprise customer or end user of a customer tenant, AdaptaIQ acts as a processor for your organization and our processing is governed by the customer agreement and data processing addendum.
This policy applies to visitors and business contacts who interact with the Site, subscribe to our communications, attend our webinars or events, or apply for roles with AdaptaIQ. The Site is intended for adults. We do not knowingly collect personal information from children.
We collect the following categories of information when you use the Site:
Name, email address, company, role or job title, phone number, and any other details you choose to provide in forms or messages.
IP address, device and browser type, operating system, pages viewed, links clicked, referring pages, and timestamps. This may be collected through cookies and similar technologies.
Your preferences for receiving updates, and records of messages we send or that you open or interact with.
Content of messages you send to us, meeting notes, and related correspondence.
Resume or CV, career history, qualifications, interview notes, and scheduling details if you apply for a role.
We use personal information for the following purposes:
Operate and improve the Site
To provide, maintain, and enhance the Site and our services. Legal bases: legitimate interests and, where required, consent.
Security and fraud prevention
Analytics and research
Communications and marketing
Recruiting
Compliance
We may use AI assisted tools to help route inquiries, draft support responses, or analyze aggregate website usage. We do not use information submitted through website forms to train foundation models without your permission. We do not engage in automated decision making that produces legal or similarly significant effects for Site visitors.
We use essential cookies to make the Site work, and with your consent, we may use analytics and marketing cookies. You can manage preferences through the cookie banner or your browser settings. Please see our separate Cookie Policy for details.
We share personal information with service providers that help us run the Site and our business, such as hosting, security, analytics, CRM and marketing platforms, communications tools, and recruiting systems. We require service providers to process personal information only on our instructions and to protect it.
We may also disclose information to comply with laws, respond to lawful requests, protect our rights, and in connection with corporate transactions.
If we transfer personal information outside of your country, we use appropriate safeguards. For transfers from the EEA or UK to countries without an adequacy decision, we rely on Standard Contractual Clauses and the UK addendum, where applicable.
Our public website and related systems are primarily hosted in the United States. We also use service providers in other countries to deliver the Site, for example, for content delivery networks, analytics, customer relationship management, or recruiting tools. When we transfer personal information outside of your country, we use appropriate safeguards. For transfers from the EEA or the UK to countries without an adequacy decision, we rely on the European Commission's Standard Contractual Clauses and, where relevant, the UK Addendum.
Content delivery networks may cache limited Site data on edge servers in multiple regions to improve performance. This caching is transient and governed by our security and retention controls.
We retain personal information only as long as needed for the purposes described above:
Marketing contact data:
Web server logs and security records:
Inquiries and support records
Job applicant data
Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain processing, receive a copy of your data in a portable format, and withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority.
If you are in California, you may have additional rights under the California Consumer Privacy Act as amended by the CPRA, including rights to know, delete, correct, and opt out of certain sharing or sales of personal information. We do not sell personal information as defined by California law.
You can contact us at privacy@adaptaiq.com or at support@adaptaiq.com. Please include your country of residence and a clear description of your request.
We may update this Policy from time to time. The updated version will be posted on this page with a new effective date.
Controller details:
AdaptaIQ Inc.
8 CUTTERMILL ROAD, STE 466,
GREAT NECK NY 11021
USA